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Controlled E-Prescribing Service Issue

Apr 04 at 02:19pm EDT
Affected services

Apr 04 at 02:19pm EDT

Update as of 2:54 PM: MDToolbox servers are working again as normal. They will continue to investigate root cause and changes that can be made to prevent it in the future. Thank you for your patience.

We are experiencing issues with our e-prescribing services for controlled drugs due to MDToolbox server problems. This may cause errors or slowness in the system.

Affected Users: E-prescribers.

Status: MDToolbox Engineers are working on fixing the issue. We'll update you soon.

Recommendation: If possible, delay prescribing controlled substances or use alternative methods where legal.

We apologize for the inconvenience and appreciate your patience.