Some services are degraded

Last updated on Aug 31, 2026 at 4:35am UTC

Patient Registration
100% uptime
60 days ago
Today
Scheduler
100% uptime
60 days ago
Today
EMR
100% uptime
60 days ago
Today
Billing
100% uptime
60 days ago
Today
Order Tracking
100% uptime
60 days ago
Today
Documents
100% uptime
60 days ago
Today
Messaging
100% uptime
60 days ago
Today
Administration
100% uptime
60 days ago
Today
Checkin Module
100% uptime
60 days ago
Today
Patient Portal
100% uptime
60 days ago
Today

Previous incidents

Aug 31, 2026

Phicure EDIQ Clearinghouse services are unavailable

Degraded

Created Aug 17, 2026 at 11:17am UTC

Update: EDIQ Clearinghouse and Related Services

Claims and remittance processing through SFTP remain fully operational. Eligibility processing also remains fully operational, and we anticipate estimation services will become fully available shortly.

For customers with access to ImagineOne, related claims and remittance status information is available within ImagineOne. We encourage those customers to use this functionality to view available transaction status information while we continue...
Previous updates